Car rental is not cautious Be careful when you lose a car rental

Renting cars is not careful, beware of losing money

12315 remind citizens to sign a formal contract when renting a car and check the status of the car

In recent years, car rental travel has become a common mode of consumption, especially for the "caring for cars" family, car rental allows them to enjoy the convenience of driving without having to bear the high cost of vehicle maintenance. However, due to the current imbalance in the car rental market, the occurrence of car chaos has occurred from time to time, arbitrarily changing the type of vehicles reserved, unclear ownership of automobile violations, and the lack of insurance for automobiles have seriously harmed the interests of consumers.

During the Ching Ming period, Mr. Chen from Jiaojiang wanted to return to his hometown to worship the ancestors. Taking into account the accompanying personnel and luggage, he booked a 7-seater midsize sedan by phone to a car rental company, but when he went to collect the car, The dealers told him that there are currently only five small cars. Due to temporary rental of other vehicles, Mr. Chen had no choice but to accept five small cars. However, I did not expect that Mr. Chen had used a rented car to scrape with someone else. Afterwards, he knew that the original dealer’s car was not in danger. Chen had to bear all the maintenance costs and was also deducted by the car rental company. deposit.

In March of this year, Ms. Xu of Jiaojiang rented a car at a rental car. She was stopped by the traffic police during the stoppage. The car she was driving had already been violated for eight times. Therefore, the traffic police carried out a driver’s license for Miss Xu. deal with.

Afterwards, Ms. Xu immediately contacted the owner of the car rental agency. The owner stated that she would help Ms. Xu to solve the problem. However, more than a week later, Ms. Xu had not got her driver's license back. She had contacted the dealership several times and wanted to return the deposit first. The dealers refused to proceed with the violation. Miss Xu had no choice but to call 12315 for help. With the help of staff from Jiaojiang 12315, the two parties reached a settlement. Miss Xu got her driver’s license and deposit.

Here, 12315 reminds consumers that although it is convenient to rent out a car, you still need to be careful to protect your rights and interests. In particular, pay attention to the following four points:

First, pay attention to the reputation of the car rental company, choose a car rental company with a larger scale and a better reputation, and understand in advance the models and conditions that can be provided by the leasing company, and try to “comparing the three companies” to compare the types of leasing, rental quotas, and rents. The decision on the required documents, deposits, etc. will be made.

Second, we must pay attention to the signing of formal lease contracts, especially for the timing of taking and returning vehicles, the number of kilometers per day, and the billing rate after the limit is exceeded, and carefully understand the commitment of the leasing company to fully enjoy the various rights it deserves; Understand the rules for handling violations and accidents.

Third, pay attention to the deposit security, pay the deposit must be issued to take the official invoice, for some car rental companies require credit card pre-authorization for violations or accidents, we must pay attention to the credit line and deposit deduction.

Fourth, we must pay attention to checking the condition of the car, carefully inspect the car body for scratches, whether the lights are intact, whether the locks are normal, whether the tires are worn, and check the operating conditions of the oil gauges, brakes, and air conditioners. It is best to test the vehicles first. Take pictures when necessary. To ask about the insurance status of the vehicle, check the vehicle's driving permit, road operation certificate, auto insurance situation, etc.

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