Commercial vehicle rescue urgently needs to introduce third parties
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The snowstorm at the beginning of this year left a deep impression on the domestic auto market. Because in the snowstorm, it highlights the importance of roadside assistance to businesses. According to professionals, in this snowstorm, FAW was the one that had the greatest impact on sales, while SAIC was the one with the smallest losses. The difference was only the perfection of the rescue network between the two. The second is that, compared with passenger vehicles, the weak rescue network of commercial vehicles has become a bottleneck in China's road transport.
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A few days ago, the launching ceremony of China's first rescue service network for commercial vehicles was held in Beijing with the theme of “CAA reaching the worldâ€. It is understood that this commercial vehicle rescue service network has opened up more than 65% of the country's national highways and transport lifelines. The total length of roads covered by professional rescue services is expected to reach 86,000 kilometers. At the ceremony, the reporter interviewed relevant experts and market experts from the China Automobile Industry Association, the China Engineering Association, and the CAA Continental Automobile Club. They believe that the development prospects of commercial vehicles in China are promising, but there are still many bottlenecks to be broken. .
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Economic losses caused by commercial vehicle failures have billions of dollars each year
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In recent years, the volume of road transport in China has grown rapidly, especially in the past five years, and it has entered an accelerated period. In 2003, China's automobile road transport volume was below 400 billion tons, but by 2007, China's road transport volume has exceeded 1 trillion tons.
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According to experts from the CAA Continental Auto Club, due to the increasing cost pressures in the eastern part of China and the implementation of the national strategy for the development of the Midwest, China’s manufacturing industry is currently shifting to the Midwest, the raw material procurement and transportation in the Midwest, and the finished products. Re-transportation to the east and exports to overseas will greatly promote the growth of road transport volume.
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China is in the stage of industrialization, which determines that the volume of road freight and freight turnover will show a rapid upward trend for a period of time in the future. This trend will drive the total volume of the truck market to continue to expand.
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Correspondingly, the economic losses caused by the failure of commercial vehicles to deliver goods in time each year amount to several billions. Experts believe that from this perspective, the rescue service for commercial vehicles has a vast space for development.
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Commercial vehicle rescue threshold is high
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It should be said that the development of commercial vehicles in China is lagging behind. An important reason is that the threshold for commercial vehicle rescue is too high.
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Compared to the rescue of passenger cars mainly concentrated in the city, commercial vehicle driving is mainly concentrated on long-distance transportation routes with national roads and provincial roads as the core. At the same time, as most commercial vehicle transportation is directly linked to economic benefits, if the failure cannot be eliminated in a short time, huge economic losses will result. In addition, the procedures and requirements for rescue and maintenance of commercial vehicles are more complex than that of passenger vehicles. Therefore, the degree of professionalism in road emergency repairs and rescue techniques and services for commercial vehicles is much higher than that of passenger vehicles. These characteristics of commercial vehicles have made existing vehicle rescue sites, when providing rescue services, show a low level of professionalism and an insufficient coverage area, making it difficult to penetrate into many shortcomings such as national roads.
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According to relevant data, in the mature regions of the automotive industry in Europe and the United States, the rescue system of urban passenger vehicle rescue and long-distance commercial vehicle rescue is a complete rescue system, which has become an important basis for them to realize the strategic development of the automotive industry. In the absence of a commercial vehicle rescue network in China, some commercial vehicle manufacturers have tried to integrate their own repair point resources to build a nationwide rescue network, but they have not been put into practice, and they have inexperienced in allocating resources to the required timeliness. This situation undoubtedly puts them under pressure from operating input costs.
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The relevant experts in this industry stated that on the one hand, the commercial vehicle rescue service network is highly professional and requires a team with first-rate technology and extremely rich experience. On the other hand, all the national roads of the country have been opened and all outlets have been connected. This requires not only the integration of deployment resources, but also the backing of professional and advanced operational experience. This is a bottleneck that is difficult for general aid agencies to break through.
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The complexity of commercial vehicle rescue is also reflected in China's current accessories market. In general, China's auto parts market is currently a mixed bag, and fake and shoddy products are not uncommon. The quality of fake parts is not high and the service life is short, causing hidden dangers for safe driving. According to the statistics of the traffic department, the resulting traffic accidents accounted for more than 10% of the total number of accidents. “The clutch plate that the customer replaced in the roadside auto parts shop has broken down after 5,000 kilometers. We have encountered many fake accessories incidents like this, resulting in a serious decline in the operating life of our car and giving it to our brand. Reputation has a very bad influence.†Mr. Wu, the head of a commercial vehicle repair shop, said angrily when interviewed by reporters on the spot.
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In this connection, the relevant personages of the CAA Continental Automobile Club analyzed that “Indeed, commercial vehicles have more complicated procedures and requirements for rescue and maintenance, and different parts of the models vary widely, and even the same brand will have tens of thousands of types of accessories. How to ensure the accessories Quality and vehicle safety The CAA commercial vehicle rescue service network integrates the main components of commercial vehicle brands common in the national market, such as the joint service of many engine brand service stations across the country to provide customers with the most effective road service.â€
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In addition, according to relevant persons from CAA Continental Automobile Club, the commercial vehicle rescue network established by them also uses GPS global positioning system and GIS geographic information system and call center to ensure the reach and rescue of rescue resources through reasonable dispatch of rescue resources. The degree of professionalism in service.
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- These all show that commercial vehicle rescue is an extremely high threshold industry.
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Third-party rescue agencies can achieve a win-win situation
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According to experts from the China Engineering Society, it is not enough to rely on the efforts of the government's transportation department for auto rescue. The Chinese auto industry needs to develop a standardized and orderly auto rescue market under the leadership of a competent professional auto-relief organization to assist the government transportation department in alleviating traffic pressure. In the future, the government should implement more supervising duties.
“The launch of the national commercial vehicle rescue service network has accelerated the socialization of service in the automotive rescue industry in the downstream of the automotive industry chain, which has further enhanced the value of services and has also become a deepening and international development of China’s automobile industry. An important breakthrough," said the relevant person in the Automotive Industry Association.
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According to industry experts' analysis, the construction of a commercial vehicle rescue network platform is a huge project. It must rely on government, society, automobile manufacturers, maintenance outlets, and related industries to provide comprehensive support and which aspects must be comprehensive. The rescue service network for commercial vehicles built by a third-party rescue agency can truly achieve the advantage of centralized expertise and realize the efficient use of regional resources to achieve the goal of achieving win-win results for all parties.
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Industry experts believe that the socialization of services has become the direction of service industry development. With the in-depth development of the automotive industry, the model that can realize multi-party profits is more likely to be favored. The nationwide commercial vehicle rescue network platform will not only respond to the trend, but also form a platform for the integration of advantageous resources, and it is also an important step forward for the automobile rescue industry in China.
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